3 - 13 Years
We have a very urgent opening for Senior level Technical Support Engineer In one of the USA base it company at Gurgaon haryana.
MNC is looking for a Senior level Technical Support Engineer to perform post-sales technical support of the MNC IntelliSight Analytics and Dashboard Monitoring solutions.
This individual will be responsible for assisting end-user and professional services consultants with support related to product use, as well as issues affecting product functionality and performance. He/she will also be responsible for authoring knowledgebase articles and FAQs.
• 5+ years experience providing customer facing support
• Excellent ability in troubleshooting complex technical issues
• Proven track record of working in a team environment
• Excellent written and verbal communication skills
• Ability to work independently with little supervision
• Ability to learn quickly and be self-motivated
• Ability to remain focused in high pressure situations
• Proficient in SQL (Vsql a plus)
• Knowledge of clustered database architecture (HP Vertica preferred)
• Knowlede of MicroStrategy Data Analytics platform
• Knowledge of Apache Hadoop
• Knowledge of Cloudera cluster management software
|Industry||IT Software - Network Administration, Security|
|Work Experience||3 - 13 Years|
|Contact Person||Mithil shah|
|Address||A/4 neelaknth apertment ,b/h vishram nagar , gurukul road, Memnagar|